Privacy Policy
Last updated: July 21, 2026
Introduction
Kat's Krossing ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
- Name and contact information (email, phone, shipping address)
- Order and purchase details
- Communication preferences
- Usage information (IP address, browser type, pages visited)
How We Use Your Information
- Process orders, payments, pickups, and shipping
- Send order confirmations, receipts, and service updates
- Respond to inquiries and provide customer support
- Send promotions you have opted in to
- Comply with legal and tax obligations
SMS / Text Messaging & Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to SMS, you agree to receive recurring automated text messages from us at (269) 399-6450 (order confirmations, pickup alerts, support, and—if selected—promotions). Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages.
Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for their marketing purposes without your express written authorization. We may share information only: with your consent; with service providers who help us operate (e.g., payment processing via Stripe, messaging via Twilio); or to comply with legal obligations.
Your Choices
You can manage your communication preferences anytime on our Communication Preferences page, or by replying STOP to texts / unsubscribe links in emails.
Contact Us
Kat's Krossing
9208 Vanderbilt Avenue, Portage, MI 49024
+12693996400 · info@katskrossing.com